When it comes to improving your business, good internal communication is one of the most effective public relations tactics that you can use. In fact, almost all successful businesses have thorough and detailed internal communication plans that they follow. If implemented properly, internal communication has the power to improve efficiency, increase brand performance, and reduce everyday conflicts. However, with many of us working from home now, delivering effective internal communication can be difficult. Luckily, here at BLND PR, we’ve put together a list of a few ways you can improve internal communication in your business.
Encourage Open Communication
Employees are far more likely to effectively communicate if they feel heard. Be sure to create opportunities for feedback, questions and concerns. Doing so will create an open environment where dialogue is encouraged within the company.
Implement Online Management Tools
Especially with many of us working from home, implementing online management tools is a must. There are tons of programs such as Slack or Google Hangouts that allow employees to easily communicate with one another and determine what is left to be done.
Speak to the Company
You can’t expect your employees to communicate effectively if you don’t. Hold a meeting where you speak to the entire company about the values, goals and expectations that you have. Doing so will set an example for employees and encourage them to participate in open communication.
Offer Mental/Physical Health Resources
As most of us know, work can be pretty stressful. That’s why it’s so important to check-in on your employees and make sure they are doing okay. Offer mental and physical health resources, plan fun bonding events or tell them how great they have been doing lately. A positive work environment encourages thoughtful and effective communication.
Good communication relies on transparency. Employees need to be informed about both the good and the bad. Doing so will build trustworthy and honest communication within your company.
Now that you know how to improve internal communication in your business, here are some other public relations tactics you can use to improve your business.